Terms and conditions

EasyCasa is a platform run by MUNDIDA S.r.l. where owners and buyers find each other directly. We take no commission from the seller. We also offer fixed-price services you can choose freely.

We are not a party to the sale or rental contract: you enter that with the other party. We do not guarantee that a property matches its description, or that a negotiation will succeed.

We verify what we can verify and tell you plainly what remains unverified. Where we act as mediators, we say so in the written mandate.

You need an account to send enquiries, book viewings or publish. The details you enter must be true: that is what makes the platform trustworthy for everyone else.

You must be at least 18 years old.

You must have the right to sell or let that property, and the listing must show the energy class: that is a legal duty, not our preference. Photos must be of the real property and current.

The listing remains yours. You can withdraw it whenever you want, with no penalties and no exclusivity period.

Searching, saving searches, contacting owners and booking viewings is free and will stay free.

We ask you to present yourself with true details and to cancel a viewing you cannot attend: there is a person waiting on the other side.

Every service has a fixed price, shown before you order, that does not depend on the property value. Third-party costs — notary, taxes, cadastral fees — we pass through at cost, with the receipt.

Where a mediation commission applies, the amount is agreed in writing in the mandate before any activity, and becomes due only when the deal closes.

If you are a consumer and buy a service online, you have fourteen days to change your mind.

If you ask us to start immediately — because a site visit or check cannot wait — we will ask you to confirm expressly, because you then lose the right of withdrawal once the service is completed. We tell you before, not after.

We are liable for what we do. We are not liable for what the other party states or does, or for defects in a property we have not inspected.

Nothing here excludes liability that the law does not allow to be excluded.

You can close your account whenever you want from My data. We may suspend an account that publishes false listings, harasses other users or uses the platform for purposes other than those intended — always explaining why and giving you a chance to respond.

Talk to us first: write to reclami@easycasaita.com and we reply on the substance.

If that is not enough, as a consumer you can turn to mediation bodies or the European ODR platform. You are not required to come to us first.

Italian law applies. If you are a consumer, the protections of your country of residence and the courts of your place of residence remain.

If we change these terms in a material way we will tell you beforehand, with reasonable notice. Prior versions remain available.